Reserve Bank Of India [RBI] — non-receipt of sovereign gold bond

Address:Chennai, Tamil Nadu
Website:ICICI

Hi team,
Sgb was bought on 6th feb 2019 and the service was acknowledged and closed on 8th feb 2019. Initially i have received a confirmation receipt but i have not received any bond/form after amount deduction of 15gms from my account. The attachment send from ekuber helpdesk is not readable and unable to open it. Please resend the receipt that is readable
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Mar 14, 2019
Updated by VaishBala
Hi Team,
I am unable to get any update from you.
Complaint comments 

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Unable to open the SGB certificate received from Ecuber
Dear Sir

The ekuber attachment is not opening. Kindly resend the mail
The attachment is still not opening...

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