[Resolved]  Reserve Bank Of India [RBI] — Personal loan dept. Axis bank

Address:Jaipur, Rajasthan, 302004
Website:axisbank

I have been a sincere account holder at your bank bearing account [protected] Last week, a sum of Rs. 617.36/- was incorrectly deducted from my savings account on 03.02.2016. I claim a refund for the same.

I attempted to withdraw some amount from an ATM of your bank located at the below mentioned address.

Address of the ATM:
Surajpole Gate, Jaipur


The transaction was completed and cash came out of the slot but at last movement ATM shown some technical problem. I received an error message that said: “Rs. 1, 12, 000/- has come in my account for personal loan ”. Recently, as I went to update my passbook, I found the amount was credited on the same day.

There is absolutely no doubt that this was an erroneous. I visited your branch for the same and request for cancel the personal loan, but bank has deducted Rs. 571.36/- for processing fee and Rs.46/- for reversed entry of Rs. 1, 12046/- instead of Rs. 1, 12, 000/- Kindly scrutinize the error and refund the amount back into my account. I would be grateful if this could be done without further delay.


I would like to request a refund of all the default charges that have been applied to my account.


Thanks & Regards,


Manoj Gautam

Mobile No. [protected]

Account No .[protected]
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Aug 9, 2021
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Comments

Dear sir ye sob kya ho raha hain..aap log step lijiye..hum logo ke sathe ei kiu kar ta hain ye log...
Hi Manoj,

Please allow us some time, we will get back to you shortly.

Regards,
Axis Bank
Hi Manoj,

We are looking into your concerns via mail reference number: 12038912 and we will get back to you shortly. Appreciate your patience in the interim. Thanks for writing in.

Regards,
Axis Bank

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