[Resolved] Royal Sundaram General Insurance — claim rejection because of ncb

harish rohra

from Delhi, Delhi

Address:

110088

My claim has been rejected because of ncb.
My car policy expires on 13th october 2017 and i was getting calls from royal sundram to take avil there policy so i took royal sundram policy and the gave me advantage of 3200 rupees and i gave cheque of my insurance amout or premium on 21 st august 2017 and then it got cleared on 1st september 2017 it means that i cannot take claim from 21st august to 14 october until the royal sundram policy starts. I met with a small accident in 14th sep 2017 and took claim on 15th sep and i dint recieve any policy letter i was just hnded over with the proposal form and nothing else.
Again i met with an accident in 31st dec so the comapny declimed my claim and came to know that i took ncb adavabtage.
But why would i risk my life and my car for rs 3200
Its the duty and responsibility of royal sundram to help there customer
My claim amount is small for the company j. E not excedding one lakh (100000) but the company demied to help me
Please help me so that i canrefund back the ncb to the company and get my claim approval i hope you help me out amd the company dhould help there customer in needs. Please help me

Was this information helpful?

No (0)

Yes (0)

Feb 15, 2018

Complaint marked as Resolved

Royal Sundaram General Insurance customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Royal Sundaram General Insurance Customer Care's response Hi Harish, please share your policy details with us so that our team will get in touch with you soon.

Related Royal Sundaram General Insurance reviews

View all 241 Royal Sundaram General Insurance Reviews

Comments

mondal_

from Delhi, Delhi

I have buy Family Health Floater Policy HSAA[protected],
Agent Code AG004228 but my address is wrong, my address is given below,

Shakambhari Ispat & power Ltd,

Vill- Madandih, Po - Bartoria, Dist - Purulia, Pin - 723121, Near Raghunath pur.

SUMITsr@123

from Delhi, Delhi

I AM SUMIT SOOD, MOP5427702 my policy number Recently some people are trying to harm my car and scratch it whole side and trunk dent when i see my car m totally shock and crashed my car from back side and broke the rear glass call 100 of delhi police he saide to me put the FIR or complaint against people or strangers when i am going to Maruti suzuki service station okhla service master your surveyor mr rishab said to me only rear side of damage claim approve by company and other scratches not included in this approval am continuesly call him back and mr sunil surveyor's head dont pick up the phone and dont give me a reply m very unsatisfied for behavior and today 8 days before not clearance of my car.