[Resolved] RummyCircle.com — rummycircle.com is fraud. I found cheating technique

Saravanan Perumal 2k1

from Hosur, Tamil Nadu

Address:

560085

Hi
I have found your cheating technique.
When i playing srt shooter that time your card will very bad even not single rummy for game end time.
I have proof also i was played 6 rounds all round no rummy no joker even every time 80 points.
If your think i don’t know about rummy check my cash games history how much time played and won.
I think your cheating two methods
1. Only your favouring who is your regular or elite and platinum customer, (Big money deposit and played, losing).
2. Your creating dummy name to play every tournament and win you (System) only.
Proof i have
Once some name won first time and second time that person win finally because even i am not sort also but someone won then he got 80*5.

If you’re supporting big money customers please tell me don’t believe tournaments and keep cash gams only.

Note. 3 months playing single tournament not won but i will won all cash games.
This reason i am very disappointing.

If you think cards are randomly giving and your a un lucky fellow. That’s correct but only tournament games un lucky and cash games lucky.
All angle i think about your game and i am playing some other companies games, but like you they are giving cards at least playing type and it will take at least 3 to 6 min to complete one round.
But your case round start it will not came my turn before that someone win i will lose 80 then next time same person what the he’ll..

Saravanan perumal
[protected]

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Feb 15, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2019

RummyCircle.com Customer Care's response Dear Player,

With reference to your call/email, we, at RummyCircle reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are recipient of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.

You may follow the link below to visit the website for more details on the certification relating to our card randomization software.

https://www.rummycircle.com/certification.html

In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks like Facebook and Google. Please note that our payment disbursal system is supported by card associations like Visa and MasterCard. These agencies also have very strict standards when they conduct due diligence on their partners like us.

Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only.

In case you are not yet satisfied with our services or would like your playing limits to be reduced further, please let us know.

Regards,

Responsible play Team

[protected]@RummyCircle.com