Sai Service Station — poor service of sai service phugewadi(pune) | |||||
This is to bring to your notice regarding the fraudulent service of Sai Service claiming to be authorized service for premium experience of NEXA My vehicle Maruti Suzuki S cross (TS 07 FB 0002) met with accident on 24th of May 2017 near mirajgaon while on the way to shiridi. Being the regular customer of Sai Service found that Phugewadi service center of pune is near to my accident location and transferred vehicle to Phugewadi on immediate day. Upon repeatedly calling them and pushing upon vehicle was delivered 2 months later with bill quoting to 2, 18, 000.My vehicle is associated with ICICI Lombard insurance.Insurance surveyor whether visited my vehicle or not I'm not sure and Im not sure whether the parts quoted in the bill were really used in repair. At the end of vehicle delivery upon insurance settlement I was asked to pay 9000. They didn't not check vehicle completely and they have used substandard spares and vehicle suspension was completely down during the accident that was not addressed to me at least after traveling around 600 kms travel. Suspension was noise and oil leakage was completely all over vehicle. These people are really providing fraudulent services and defaming name of Marti. I need clarifications on below points. 1.Without my consent how insurance claim was settled. Didn't receive any call from insurance people after claim was submitted by service center. 2. suspension was completely damaged in accident but it was cooked up and managed and never addressed 3.They took around 2 months to deliver vehicle by cooking up non sense stories doing fraud repair on vehicle to settle more amount from insurance 4.on asking service center manager Baswaraj regarding this he was giving reckless reply saying that do what ever you want. 5.why was extra amount 9000 collected from customer even after claim was processed. This issue is already raised in ICICI and Complaint with ICICI :[protected] This issue is already raised in NEXA teem and Complaint with NEXA: NX71815253 Please escalate this issue to higher authorities. Without proper explanation issue should not be closed. Regards, Raghavendar kotturi Was this information helpful? | |||||
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Sai Service Station customer support has been notified about the posted complaint. | |||||
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