[Resolved]  Samsung — A complaint about my new phone Samsung Note 3 Neo

Shanmon Joseph, Kothamagalam PO, [protected] [protected]@gmail.com I would like to inform you that a complaint about my new phone Samsung Note 3 Neo.16th of this month i am purchased Samsung note 3 at Alif Mobile Communication, penta menaka, eranakulam.But 2nd day itself the mobile speaker complaint.Then 19th of this month i went to complaint about my phone in the same shope.They inform me that to submit your mobile authorised service center Perumbavur. As per their instruction at the same day (19th)I went to reported samsung service center Perumbavur .They accept the complaint and need to take 24 hours for getting NOC. Next day 20th evening 4 'o' clock i went to the service center, but they are not ready to given the NOC. They informed me to come again on next working day ( 22nd monday ).Their attitude and behaviour are not good to me.They are not ready to retifi my complaint with proper channel.In this case i already took 2 days leave and petrol expense from kothamagalam to ernakulam and back around 5000rs spend.This is for your kindly information to release my new phone without expense and take neccessory action about this matter and kindly do the needful.