Samsung — Bad quality Samsung monitor Worst is their custome

Address:	New Delhi, Delhi
Website:	www.samsung.com

I purchased Samsung monitor Model no. LS22D390HS, Sl no. 0K2THTNF500201B from Amazon under order no. Order #[protected], dated 22 Aug 2014. Item was delivered in sept and after use of six month only it started troubling while power on “it was having touch sensor for starting it and we need to press it multiple times for 30-40 sec to get it power on”. In August 2015, monitor stopped completely and refused to start, even after touching it multiple times it was not getting power on. Since product was under warranty for 3 years, I contact to Samsung customer care reg: same and after multiple complaints on their site (we can not directly mail them, we need to complain throughj their site only and we did not get and acknowledgement of this). They suggested me to check my power cable etc. I checked all these and again after 7-8 times complaint on their site ant after chat with customer service officer, finally they arranged for visit of Technician. Now even after 10 days from Their committed “Within 48 hours our service engineer will visit to resolve your problem” still no one neither contacted nor approach us to rectify the problem. Now after getting fed up with complaining on their site, I and bringing this issue on consumer complaint sites so that no one will ever made same mistake again by getting attracted by their adds. Samsung products are not having good quality, inspite of them we can get better product on reasonable price from other international brands. The only thing which Samsung was better “or at least I thought Samsung leads” was their customer service. Now after this pathetic experience I will not recommend Samsung to anyone.