[Resolved]  Samsung — cashback

Address:34 ADARSH HOUSING SOCIETY HIRAN MAG, Ranwat poetry farm, Red park, Udaipur, Rajasthan, 313002

I have purchased samsung 6.5 kg f load washing machine
On dated 25/9/17 amt 30263 ₹
Showroom head told me that after three month that company give me cashback but i have not received yet..
Article no[protected] in plan resq care plan sr. No 203139. Whenever i visit to showroom of reliance digital of celebration mall udaipur. Showroom boss mr parmit bhatnagar neglect me from 3 years..
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Jan 6, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Hi Madhuraj,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.

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