[Resolved] Samsung — Cruear

salmanbhai1

from Raia, Goa

Address:

Aurangabad, Maharashtra, 431009

Samsung financial empowerment fortune program ®2016

Samsung electronics (Uk) ltd

Samsung house 1000 hillswood drive

Chertsey surrey kt16 0ps, united kingdom

Mr. George morrison
Tell :[protected]

Payment number: nk249naa

Verification number: nm[protected]pf

Country: india

Date: 26th of september 2016

Attention: mr. Shaikh yunus abdul,
You are welcome to the samsung international promotion we have received your email regarding your claims requirement, and it was acknowledged. This continental draw was drawn from three continents, uk, europe, and asia. And your phone mobile number happens to be the lucky number that won the sweepstakes jackpot of this year edition 2016.

As the claims officer of the samsung international promotion, i personally congratulate you as the winner from asia. This email is to certify that you have been officially verified and cleared for the delivery of your winning prize by bank draft ordered by the claims processing department, of the samsung international promotion, and your winning certified bank draft was issued by the alliance bank samsung payment account united kingdom.

Congratulations!!! This email is to inform you that your winning certified bank draft together with all documents that will facilitate the delivery and transfer of your winnings has been parceled to be delivered to you at your country india.

You are required to pay for the custom clearance and registration charges of 25, 000 inr of your parcel on arriving at the airport, because your parcel is an international parcel coming from london which we have already been informed about and it contains a hard covered insurance bond policy as well, so you endeavor to follow the instructions of the custom through our agent, to enable him deliver your parcel to you and also to make sure your winning bank draft is transferred into your nominated bank account when he meets with you in your city.

As soon as our agent arrives india he will definitely get in touch with you. We advise that you follow his instructions sternly so that he can deliver to you, your award prize as you will have to be responsible for the local charges at the airport charges by your government upon his arrival.

Below is his arrival details and your winning parcel identification number
Flight number vs 300
Route london (Lhr) to delhi (Del)
Scheduled departure time 26th of september 2016 20:00
Scheduled arrival time 27th of september 2016 09:20
Del - delhi - indira gandhi international airport
Lhr - london - london heathrow airport.

Departure terminal:
London - london heathrow airport - zone a, terminal 3
Arrival terminal: delhi - indira gandhi international airport - international departures, terminal 3

Your parcel identifications:
Parcel registration number: s297489bp
Your winning parcel contains the following items:
1.) your winning certified bank draft of (500, 000.00 gbp)
2.) your winning certificate
3.) letter of affidavit of claims eligibility.
4.) one samsung smart tv).
5) one samsung galaxy s 6 edge.
6) samsung np350e5c-s01in laptop.

Delivery agent bio-data
Name :mr charles morgan
Age. :53 years old
Country : united kingdom
Company : faster jet (Uk) international courier ltd
Address : london customer/delivery services department,
Unit 10, ring-way trading estate
Shadow moss road, m22 5lh.
Please you are required to send a scanned copy of your identity proof immediately to your delivery agent diplomat mr. Morgan via his email address email: mr. [protected]@diplomats.com.

Note: you are strongly advised to keep your winning details confidential most especially your winning numbers, because our delivery officer will request for it when he finally meets with you to be sure that you are the true beneficiary of the award prize.

Keep your winning information top secret because it is for the safety purpose of your prize delivery and also to avoid any double claims at the point of transfer, again you are advice to be at your nominated address to avoid any inconveniences at the point of contacting you by our delivery officer

Thank you for your ultimate understanding and co-operations. Congratulations once more from the samsung international promotion.

Best regards,
Yours faithfully,
Sir george morrison
Tel :[protected]
Samsung 2016. Mobil
International promotion/prize award departmen.
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Nov 8, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Samsung India Customer Care's response Dear Customer,
This is in reference to your email / letter dated 04.12.2015 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd