[Resolved]  Samsung Electronics Co. Ltd — CashBack Not proivided

Address:

Pune, Maharashtra

I have talked to Samsung customer care and CEO's Email Desk for a problem resolution regarding Order Id 1196408 and nobody has resolved it hence writing over here. When I placed the order, with Samsung eStore, there was a cash back available for three banks standard charted, hdfc and icici. I used a icici debit card and made the payment and successfully placed the order. I called up the call center to check when the cash back would be transacted into my account and at that time he said that the cash back is available only for standard charted. I had taken the screen shots before placing the order which state otherwise. The customer service sucks and people are incompetent to resolve issues. This is case of cheating and fraud.