Samsung Electronics India Ltd — Hangup problem in Samsung Mobile

Address:

Jammu, Jammu and Kashmir

In the month of April 15 I purchased one Samsung Grand prime mobile set and from the date of its purchase it gets hangup while operating. It was checked by the customer care center remotely at least ten time and also by the Samsung service center twice but failed to locate the fault. I contacted the companies CEO's at least daily for its solution but they are unable . Each day they pass on my call to anew person. So far I have talked to these persons not once but number of times. M/S Anoop kumar, Ajeet, Dleep Kumar, Vikas Kumar and Naina. I sent dozens of mails to the companies CEO's but no solution.Today I set an e mail to the Secretary Samsung Mr. Pulkit Bhasin so that he may get the issue to the notice of MD. In case the set is not replaced within two days I will refer the matter to the consumer Court for its Solution. The company puts a consumer to a lot of trouble after sale. The lower rank are more loyal than the King. They presume that either they are Chairman or MD of the company. I am senior citizen and my age is 70 plus they behaved me just lie a kid MY NAME... BANSI LAL DHAR MY CONTACT NO...[protected] MY E MAIL... [protected]@gmail.com COMPLAINT NO ... [protected]