Samsung — Extreme heating of phone with moderate use

Address:

Thiruvananthapuram, Kerala

I bought Samsung s5 2 weeks ago. My son ordered it on flipkart(in pondicherry) and gave me this phone(i live in trivandrum). With very moderate usage of only whatsapp and calls/sms the phone gets heated up tremendously. It is impossible to keep the phone in my shirt pocket at such time and the battery life is not at all impressive either. I have previously ordered goods on flipkart and have never encountered such issues. I request an immediate replacement of this phone as it gets heated up 2-3 times a day. I am a very moderate user and had no such problems with my previous phone that has much less features, the samsung s3.

Awaiting your quick response
Dr. Prakash
phone: [protected]