Comments
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
I purchased Samsung Galaxy S 6 from Reliance Empress Mall Nagpur. I booked device on[protected] and received delivery on[protected] being my son's birthday).
immediately it comes to notice that the device is not functioning properly. on[protected], faults were brought to the notice of Reliance.
They told that device has major faults and advice us to see service center Dharmpeth Nagpur.
Samsung Service center told that device is having ""lock key, back ket light not working and set over heating".
Product is under warranty. Service centre told that faulty parts will replaced at free of costs within three to four days but totally rejected demand for entire device replacement. This being a premium device and overheating will be a perpetual problem and therefore I request that the handset be replaced.
Sir, I wish this device be replaced by entirely new device.
Kishan Piprudiya Mobile [protected], Nagpur, Maharashtra India. MY MAIL ID IS : [protected]@hotmail.com