Samsung India — 1.5tonne split ac. 3 star

Address:500034
Website:samsung india

I am muralidhar from banjarahills, hyderabad in telangana state. I purchased
One split ac on[protected] from bajaj electronics punjagutta, hyderabad.
It was promised to be installed with 48 hours. Even after 6 days and 5 reminders, nobody turned
Up for installation. Your customercare center"s
Promises of resolving the matter on priority basis have no value. Such a
Poor response is not expected of a company of your stature.

Do i have to proceed legally and by other means for the sin of
Purchasing a product of samsung make
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Samsung India customer support has been notified about the posted complaint.
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"Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
"
"Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
"

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