[Resolved]  Samsung India — about the customer care centre

Address:

Rohtak, Haryana, 124001

I visited samsung customer care in rohtak located in huda complex, haryana regarding the battery drainage problem of my c7 pro phone which is still under warranty.
They took it very casually and rejected to help me on that subject.
They told me that there is no such problem with the phone which clearly is a lie.
Your samsung customer care is very poor, i used to think samsung make the best phones in the world but clearly after today, i despise samsung phones and am never gonna buy it again if this problem of mine is not solved by you.
I sleep at night and wake up with nearly 15% of my battery drained which used to be only 2% in the beginning.
I am not a stupid person but they made a fool of me out there.
If you will not help me in getting my battery replaced soon enough, i will not buy any other samsung phone in the future.
Also, tell your customer care to take your consumers seriously as they have some self respect which your customer care staff doesn't understand.
My mail id is: [protected]@gmail.com
My phone no is : [protected]
If you are willing to help me on this subject, contact me, otherwise, i'll understand that samsung is #.