[Resolved] Samsung India — ac not working

prashanth7373

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh, 560025

Dear sir.. We have purchased an 1.5 ton ac from pai international hyderabad on 10.4.2018. From 1st day it self its not working... 3rd day technician has come and said its perfect.. And we r not at all satified with that ac.. For 12x15 room it is taking around 90 min to cool.. And plz we need to exchange that to new piece... And there is no use of complaining to dealer

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Jun 2, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Apr 28, 2018

Updated by prashanth7373 Dear sir .. We have purchased an 1.5 ton ac from pai international hyderabad on 10.4.2018. From 1st day it self its not working ... 3rd day technician has come and said its perfect.. And we r not at all satified with that ac .. For 12x15 room it is taking around 90 min to cool ..And plz we need to exchange that to new piece ... And there is no use of complaining to dealer

Verified Support

Apr 28, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd