[Resolved] Samsung India — Charging cord is not getting replaced | |||
My mobile is under warranty and less then 6months it means my accessories are under warranty. Visited service center at 3pm and called up at 4. After diagnosis they said the cable is damaged. I shows that there is a damage but there is no internal damage. I asked them a receiving so they said you have to wait for 1hour for getting a receiving. When there is no damage then why they are not replacing and when i am asking for a job sheet then why should i wait for more then 1hour. Still i am waiting and not getting any response. The person name is tushar prusty. Please help me in resolving my issue. Regards Dinesh sahu [protected] Dinesh. [protected]@gmail.com Was this information helpful? | |||
Aug 19, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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Order no - [protected]
Please take my order back
I don't like the order
Every item inside it is duplicate
I order a Samsung power bank of 20000 mah and a Samsung SD card of 128gb from dealzkart in ₹899
When order arrived I found SanDisk SD card and an duplicate power bank which is not working
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
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Samsung India Electronics Pvt Ltd (SW Asia RHQ)