Samsung India — cheating & pathetic service by samsung service center / complaint regarding 3 months old samsung mobile | |||
This is to inform you i have a samsung a50 which i bought 3 months before (10th april, 19), its display was bling since last 2 days. Last night display turned completely blank, i visited samsung service center today (Sec 7, rohini, delhi), without checking my phone they denied to repair it by saying its damage and you need to pay Cost for a display replacement. I confirm that my mobile handset is not damaged, it is scratch less, not met with any accident how it can be damaged. Because my phone is in warranty, and samsung people will not accept their product have some technical or manufacturing fault, and just to make money by service center they Are asking for money to repair a brand new phone. This kind of service by samsung is unexpected and pathetic, this is reason why people are moving to other branch like vivo, oppo & mi. We have to pay to become fool because we choose samsung. If my problem is not solved i will never choose samsung products in any category and will not recommend to anyone. Will also keep posting my experience with samsung customer service at social media to save the other peoples hard core from stealing by samsung through these kind of tricks. Please find my phone details :- Cust name – deepak gaur; Bill no – [protected] Mobile no – [protected] / [protected] Email :- [protected]@gmail.com Model – a50 Serial no – rz8m400sgzb ([protected]) Service center – [protected] Purchase date – 10 april 2019 Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
1 Comment | |||
Comments
Worst phones. Very delicate and should be kept in a pooja room and perform pooja. Samsung wants to loot money from customers. Please do not buy Samsung products.
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