[Resolved]  Samsung India — complain about purchase phone

Address:Nagpur, Maharashtra, 440002

R/sir
I the under signed, shahid khan resident of
Gavlipura, chitra talkies road, nagpur, maharashtra.
I have purchase mobile phone samsung a7 2016
Imei no [protected] on 17th feb 2017 from relince digital, empress mall,
Nagpur.
From when i have purchase this mobile i got
Problems every time.
First i have repair this mobile from spectrum
Marketing, dharampeth tower, whc road, nagpur
On 18th august 2017 for usb problem. This problem was
Solved by the company on 22nd august 2017 but now new
Proble occured that is poor fitting. Again i have
Given mobile to company and receive mobile back on 24th
Aug 2017.
After some days again i have got proble of
Usb and poor fitting and given mobile to care center
On 13th sep 2017. Care center, solved this problem but
The body fitting prolem not solved, on 19th sep again i have
Put the phone to care center and received phone on
20th sep 2017
After repair i got new problem of call drop
And battery drain fast. This time again i contact care
Center on 23th sep 2017 they have solve this proble
In half an hour.
This time only one problem solved of battery
Drain but the call drop is same.
But now new problem occures of head phone connected
Sometimes and sometime disable. Now againg i have given
Moblie to care center on 3rd of oct and get repaired
Mobile on 7th of oct 2017. When i got this mobile the
Body was not fitted properly. When i ask to care center
They told that you have misused your mobile phone.

Again it was problem of call drop and poor fitting
Again i contact to care center on 13th oct 2017.

I am mentally disturb for this mobile please
Help me and solved my problem.

My mobile no. Is [protected]
+6 photos
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Nov 26, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Oct 18, 2017
Updated by shahidkhan42
help me and solved my problem
Verified Support
Oct 21, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My mobile Samsung a5 2017 date[protected] prise 26900, date[protected] prise to amazon only 16250 very low prise Samsung prise fake
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