[Resolved] Samsung India — complain about purchase phone | |||
R/sir I the under signed, shahid khan resident of Gavlipura, chitra talkies road, nagpur, maharashtra. I have purchase mobile phone samsung a7 2016 Imei no [protected] on 17th feb 2017 from relince digital, empress mall, Nagpur. From when i have purchase this mobile i got Problems every time. First i have repair this mobile from spectrum Marketing, dharampeth tower, whc road, nagpur On 18th august 2017 for usb problem. This problem was Solved by the company on 22nd august 2017 but now new Proble occured that is poor fitting. Again i have Given mobile to company and receive mobile back on 24th Aug 2017. After some days again i have got proble of Usb and poor fitting and given mobile to care center On 13th sep 2017. Care center, solved this problem but The body fitting prolem not solved, on 19th sep again i have Put the phone to care center and received phone on 20th sep 2017 After repair i got new problem of call drop And battery drain fast. This time again i contact care Center on 23th sep 2017 they have solve this proble In half an hour. This time only one problem solved of battery Drain but the call drop is same. But now new problem occures of head phone connected Sometimes and sometime disable. Now againg i have given Moblie to care center on 3rd of oct and get repaired Mobile on 7th of oct 2017. When i got this mobile the Body was not fitted properly. When i ask to care center They told that you have misused your mobile phone. Again it was problem of call drop and poor fitting Again i contact to care center on 13th oct 2017. I am mentally disturb for this mobile please Help me and solved my problem. My mobile no. Is [protected] Was this information helpful? | |||
Nov 26, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 21, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
2 Comments | |||
Comments
My mobile Samsung a5 2017 date[protected] prise 26900, date[protected] prise to amazon only 16250 very low prise Samsung prise fake
Reply
I bought my phone 2 months before...its new phone and its starts heating...while charging or listening songs it get heat at back.please solve this...
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information