[Resolved] Samsung India — complaints regarding 2 products

Ritu Lehal

from Sangrur, Punjab

Address:	147002
Website:	no idea

1. I have complaint regarding my mobile phone samsung s-5 wich i had purchased approx. One and a half year back from amazon at 17000. Within one year it started giving problems. Last month when i took it to samsung service centre in patiala, they did something after that it never worked and i had to buy new one coz of their negligence.
2. We had purchased a refrigerator from amazon, in the month of july 2016. It also started giving problem in very first year. Last month i had to pay around 4600 for getting it repaired.
Why the quality of both products was so poor that they started giving problem in first year? Why i had to pay 4600 for refrigerator and my mobile phone worth rs 17000 was made redundant by your service centre?

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Jan 12, 2018

Complaint marked as Resolved

One by one many people talked to me but did nothing

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Jan 12, 2018

Updated by Ritu Lehal [protected]

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Comments

Sunilraju75

from Jalandhar, Punjab

Refrigerator not working.

Balu Kanduri

from Panipat, Haryana

Samsung world vest service no resopnce it correct way in tha coustmer point of simply time vest in tha service centers no one correct explancine in warranty coustmaer suffering buy sasumng mobiles mobile cost 1650 but isy any dame service center asking mobile charge 1300 this is tha saaumng