[Resolved]  Samsung India — Customer care support

Address:	Agra, Uttar Pradesh, 282010
Website:	Samsung

I am including my problem with my device also so that if you get connected to customer care please forward it to them.

Yesterday i, e; 5 Dec 2016 i received my s7edge after 5 days from samsung service centre agra because the sound coming out from earpiece is broken and blurred so i repaired it from there.Things are going fine but i recently discovered that the sound coming from primary speaker is different. Earlier whenever i blocked the speaker opening there is very little sound coming out that is because of IP68 rating but now when i block my speaker i can feel the back panel vibrating and now sound is coming from back panel whenever i block the speaker. But if i press the back panel the sound goes down not exactly as it is earlier but reduced very much. I hope that you guys look into this matter because i am not satisfied with the work they done. Even the back have lots of scratches but thanks to the lamination it saved it alot. They even told me they take good care of smartphones but after this i don't think they really mean it. My smartphone doesn't even completed 2 months but thanks to samsung its behaving like year older.
I tried to connect with you guys through your customer care portal but the page is keep saying invalid email address. I even make new gmail account with the name [protected]@gmail.com but again still it keep saying invalid email address.
Current mailing address: anshul.arya.[protected]@gmail.com
What should i do keep using my smartphone i, e; not more than a month or should i sell it and buy new from other company.
Customer care support drained me .