[Resolved] Samsung India — Defective air conditioners. | |||
I purchased 3 Samsung split A/Cs 1.5 tone from E-ZONE NOIDA. Invoice no 93165742/3 dated 26/9/2016. two of them were normal three star ACs and one invertor type valued at Rs 53990. The two normal 3 star ACs were valued at Rs 74980.29. i shifted to my flat at Amrapali Saphir sector 45 Noida recently in the month of April 2017. One of the ACs was not cooling at all and when complaint was lodged, the service engineer came and found there was no gas. He promised to recharge the gas immediately. This happened around 10/4. Ever since, every day your call centre person says that the engineer would visit before 8pm, but no body comes. The second AC has water dripping problem inspite of visit by your service engineer on 18/4. The service levels are extremely poor and i am left to fend for myself with defective ACs after having spent so much. i had been a user of Hitachi ACs earlier and switched to nSAMSUNG on the recommendation of a friend. Was this information helpful? | |||
May 24, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Apr 15, 2017 Vallabhadasu Shivaji's response sir my order no s[protected] product very low quality and not working, so plz return my money
Verified Support Apr 21, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 3 Comments | |||
Comments
Sir my order no s[protected], product very low quality and not working, so please return my money
Reply
Sir i purchased a mobile phone Samsung a510 serial no [protected] price 22000 from bala in Dec 2016 it goes hot while using. I send it to the Bala ji telecom (Samsung care center)bathinda for two times for repaire but not become pefact result please do something my contact no [protected] and nobody listen to me
Hum ak tho mobile lia tha j5 ar kuch din paile display change keya ar avhe disalay distap kar raha hai r care mai bollar ar ak bar display change karna pare ga kuch ke je a mai bahut garib hu
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