[Resolved]  Samsung India — defective handset c7 pro

I have complaint that, I purchased a mobile phone C7 pro approx a month ago but this handset is not working properly I went at service center they told me that their is moisture in your handset then I told for exchange but they don't do so .it is company manufacturing fault not my fault and the moisture is in the panel of speaker that's why there is also sound problem and hanging problem also .

Email:--- vikas.[protected]@gmail.com
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Jul 16, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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