[Resolved] Samsung India — display problem in s8 and still not rectified after service | |
I bought a samsung s8 on july within one month the phone had a display problem when i took it it to authorised samsung service they did a unsatisfactory work then again within two months again the problem started when i shouted at them telling them to replace my mobile they said its not possible and repaired it again but i still have problem in my display. I made a mistake of buying samsung if it would have been iphone they would have replaced my mobile by now Was this information helpful? | |
Apr 30, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 22, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Email id. [protected]@gmail.com
Bought my mobile on 18/6/2017
References no for the two time i gave for service
[protected]
[protected]
When i gave the mobile for the first time the admitted it as manufacturing problem still its not resolved and even after 2 service still iam facing problem with my mobile
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd