[Resolved]  Samsung India — display problem in s8

Address:Bardhaman, West Bengal

My galaxy S8 display is showing a problem like blinking and low light on 14/12/2018. I was visited the nearest service center on 15/12/2018, they told that it may fall from my hand or damage by me. But there was no dent or any crack on my s8 body or display.
I told them I always keep it on my jeans pocket, before 1 days i saw those problems. They take picture of my phone and send to the higher authority.

On 18/12/2018 they call me and tell that the can not give me any warranty because the display is broken.
I can not understand how the display is broken with out any fault from my side !
also here is not any damage on outside of my phone .
my mail id is - [protected]@gmail.com
ph - [protected]
+6 photos
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Jan 24, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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