[Resolved] Samsung India — duplicate samsung leds

Gmrk

from Sirsilla, Telangana

Address:

530007

Sir i observed a person in visakhapatnam is selling duplicate led tvs with samsung logo and stickers where should i complaint, please give me the details in clear so i'll provide information to them in clear. They are selling different sizes like 55", 42", 32" smart tvs china made with samsung logo and samsung stickers, the models available in regular samsung authorized stores and the product i had seen are quite different. And i felt this information is to be passed to concern department because selling duplicate products is illegal and will cause damage to original brand. Even the remote control is having samsung sticker.

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Dec 29, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Nov 20, 2017

Updated by Gmrk Sir please note my mobile no as [protected]
Emai [protected]@gmail.com

Nov 26, 2017

Updated by Gmrk Sir I did not receive any feed back for reference no1781050
My email ID [protected]@gmail.com