[Resolved] Samsung India — fake info provided in the mobile products selling page

Suresh Azari

Address:	Chennai, Tamil Nadu, 600016
Website:	shop.samsung.com

While ordering the mobile the they mentioned the delivery date as "with in 2 business days". I ordered the samsung j 7 pro mobile on 11-oct-2017. But still now they didn't deliver the item. I called the samsung customer support for the complaint register. But they said their customer terms and conditions. And they can display the fake information about the products as per their terms.

Having the terms and conditions to display the fake info about the selling product is not a good for customer.

Don't believe and don't buy the product from samsung shop website. Worst customer service they providing.

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Nov 21, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 16, 2017

Updated by Suresh Azari My Contact: [protected]@gmail.com
Mobile : [protected]

Oct 16, 2017

Updated by Suresh Azari www.samsung.com/in

Verified Support

Oct 17, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd