[Resolved]  Samsung India — Fake lottery information

ARRIVAL INFORMATION.

DEAR WINNER,
We are happy to inform you that, Your certified winning parcel containing a Demand of 3crore 60lakhs, a prize winning certificate and some other documents has been registered with this department which is to be delivered to your residence as instructed by (SAMSUNG NATIONAL LOTTERY BOARD OF DIRECTORS ).

We are pleased to inform you that you have been officially cleared for payment by the Verification Department at the headquarters. SAMSUNG COMPANY! Your winning prize will be delivered to you on the 20th Feb 2017 via Qatar Airways Express Delivery Services “THROUGH DIPLOMATIC DELIVERY" to your Country India.

Mrs. Anita Brown
Secretary, Promotion Department
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May 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
Samsung India Customer Care's response
Dear Sir,
This is in reference to your email / letter dated 19/2/17wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Feb 22, 2017
Updated by [email protected]
Thank you sir
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