[Resolved] Samsung India — Fake mobile selling | |||||
Sir, i am a consumer to buy a samsung mobile in 04 january 2017 after 14 day my phone back button is not properly working so i go to the customer care service but they don't repair my phone properly even there is a due date for this phone by which i shold get a new phone but after 1month of repair again its back button not working again i am going to the care and repair in 4 month i repair my phone 3 times now after 1 month again my phone back button not working properly and side button not working properly and also my phone taking 4 hour to charging and location sensor not working even if i go to the customer care of samsung but they not listen my word and not giving any service so i am very much irritating to Samsung india they are selling some duplicate mobile in between their good quality mobile please register my complaint and help me in this case. Was this information helpful? | |||||
May 22, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 22, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd