[Resolved] Samsung India — Faulty product received by samsung | |||||
My ref no is [protected] I have purchase a s6 last 7 mont before but i observe a 3 complaint in my cell phone about this i have complaint to service center after 3 mont of purchasing to zain enterprises in andheri east jb nagar but they jst restart my cell phone and told the problem is solve but know againg after 7 mont i abserve the same problem like heating/battery backup and the back sensor not working. Know about this i reported to hcl company in juhu. I have submited my phone on 27/07/2016 and troday is 31/07/2016 my work under process when i visited to hcl service center they are not sure when the work will be complited they are telling me to call on 03/08/2016 and they want to cange 1 part but its out of stock if the company are not eligible to keep the parts of phone then why they cell the faulty product to customer. I need my cell phone to be done on 01/08/2016 and i dnt need any explanation other wise about this i will complaint on police station and social media like twitter and face book and will raise a complaint in forum complaint.. Thanking you.. I hope my problem will be solve be samsung.. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||||
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
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Samsung India Electronics Pvt Ltd