Samsung India — faulty refrigerator and poor after sales

Address:

New Delhi, Delhi, 110032

This is regarding refrigerator i purchased in june, 2015, brand samsung, model no. Rt39, there has been a constant complaing in cooling for lower compartment i. E refrigerator. Multiple times complaint has been registered and every time i get a very temporary solution.

The recent service request is [protected]
I have marked several times in the start to replace the faulty piece but of no use, it seems samsung india is really careless about after service and no quality check department is there to make sure if problem has been resolved, in my case it is since purchase.

I am really fed up with this refrigerator and do not recomend anyone to buy this refigerator when after sales is so poor. I did a mistake to have bought samsung.

Everytime i have to explain same situation to new caller executive and there are no top executive looking at complain.

Again, a humble request to samsung to look into the matter at seriousness.