[Resolved] Samsung India — follow up from 21st september 2018 regarding microwave oven | |||
I've already launched a complaint on 21st september 2018. I'm writing in reference to the same. I've spoken to one of the customer care staff of samsung named wasim who had assured of all the assistance regarding the microwave oven and the samsung service center but till date i haven't received any update through email or otherwise. I've tried responding to the same email but it shows delivery failure, please revert with the updates. Regards, Alipi das Was this information helpful? | |||
Nov 8, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Verified Support Oct 04, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11174
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Phone # - +91 [protected]
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
No one has contacted us
We still have the old microwave oven with us
We have not been reimbursed yet and you have the audacity to put it across as resolved
It has been resolved by whom??