Samsung India — Galaxy J2/ need replacement of product | |||||
Dear Concern, I was purchased mobile online on November 2015 throgh shopclues website. Since that mobile using soft and safely. Not even stop down. Last week mobile was getting problem in display not working. I reached your service centre that people told me this is liquid patches, not able to do warranty service. We will do only non warranty. That time I was shocked. See am using samsung products more than 8 years not getting these kind of troubles. Am said your people am not stop down the mobile even not scraches also. And not water flootting. How it is happen liquid patches. I think this was your manufacture defect. I also log a complaint of your customer care people they told me give your mobile in service center. I do what he said. Have my mobile in service center and make a job sheet. Complaint number is[protected] Job sheet number is 7797367 Kindly make a replacement of my mobile And do me a needful. Was this information helpful? | |||||
Samsung India customer support has been notified about the posted complaint. | |||||
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