[Resolved] Samsung India — galaxy note 4

Vishesh123456

from Kolkata, West Bengal

Address:

823001

2 months back after update the phone started to reboot frequently, so much that i could not even use it.
After sometime it started showing "emmc failed" while rebooting and failed to reboot.
Till now its impossible to use this phone.
Even after keeping device with utmost care if device can get damaged by an update what is the use of buying such high end and flagship devices.
Shoud i approach consumer court for this?

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Nov 29, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 23, 2017

Updated by Vishesh123456 Mob : [protected]
email : dr.[protected]@gmail.com

Oct 23, 2017

Updated by Vishesh123456 This is what it looks like (the image is not of my device though the msg displayed is same as mine)

Verified Support

Oct 25, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Oct 26, 2017

Updated by Vishesh123456 I am still waiting for someone to contact me.

Oct 30, 2017

Updated by Vishesh123456 No calls yet !!!

Oct 31, 2017

Updated by Vishesh123456 Not even today