[Resolved] Samsung India — Harassment regarding repair the device under warranty

Bayant Ram

from Bathinda, Punjab

Address:	Bathinda, Punjab, 151001
Website:	www.samsung.com

My device j5 2016 under warranty and under repair at universal techniques, scf 72, ground floor;aggarsain market, amrik singh road bathinda. Bill no.[protected] dated 12/04/2017.
Service centre staff call me at centre three times but not repair my device and unnecessarily harassing me. So please take necessary action as soon as possible.
Beant singh. [protected].
[protected]@gmail.com
#207, type-4, power colony
Lehra mohabbat district bathinda punjab

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May 21, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Apr 20, 2017

Updated by Bayant Ram My device j5 2016 under warranty and under repair at Universal Techniques, SCF 72, GROUND FLOOR;AGGARSAIN MARKET, AMRIK SINGH ROAD BATHINDA. Bill no.[protected] dated 12/04/2017.
Service centre staff call me at centre three times but not repair my device and unnecessarily harassing me.so please take necessary action as soon as possible.
BEANT SINGH. [protected].
[protected]@gmail.com
#207, Type-4, Power Colony
Lehra Mohabbat District Bathinda punjab

Verified Support

Apr 20, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd