[Resolved] Samsung India — hi complain on samsung s7 pink line problem

nishad2287

from Salem, Tamil Nadu

Address:

641012

Hi i got the mobile 1yr 6 months before. All of sudden pink line is seen in display. But i never dropped my mobile down. I enquired about this on internet. There are more customer who as the same problem.in the same side. So i came to know tat this is manufacturing default. So samsung should do necessary steps for the s7 edge customer. Waiting for sum response from samsung.

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Nov 20, 2017

Complaint marked as Resolved

still i dint get any response from your customer care .

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Nov 17, 2017

Updated by nishad2287 Nishad.k.k
coimbatore.
Tamil nadu.
[protected]
[protected]@gmail.com.
i dont hav any refernce id.

Nov 23, 2017

Updated by nishad2287 Nishad.k.k
coimbatore.
Tamil nadu.
[protected]@gmail.com.
[protected]-REF NO
[protected]-mobile no

Nov 23, 2017

Updated by nishad2287 waiting for ur response.