[Resolved] Samsung India — I am complaining about our refrigerator which is not cooling | |
Model no.=RT30N3723S8 We bought a refrigerator from a retailer of Sheopur (MP) 1 month ago.First 27 days It worked very well but after 27 days It doesn't able to provide cooling inside the fridge. We put the temperature at maximum But We didn't find any difference in cooling before set the temperature at maximum.We called at service center but The agent only said that, "Please check your voltage" But We told him that our voltage is correct but he is not listening to us. We said him that, "Give me your mobile number so that I can send a picture of our voltage meter"But again he was not listening As we know, The right voltage is between 180 to 220 And our voltage is 220 or 210 And we told him that our voltage is correct but he said that, "Call tommorow after check voltage" After call There is no respond from samsung service center So please help us by sending your service center mechanic on the address- Sahara india gali, Near kabir ashram, Baroda road, Sheopur, Madhya pradesh PIN CODE=476337 *THANK YOU* Was this information helpful? | |
Jul 9, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 06, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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