[Resolved]  Samsung India — i'm suggesting about samsung mobile for how samsung mobile can hold his position in the typical indian market.

Address:712226

*kindly forward this suggestion to rnd team of samsung mobile.*

Samsung mobile currently lounch some fantastic models such as j6 & a6 a6+. But there are still something left, which does not sufficient to compete others specially chinese mobile organisations. Followings are the segments where improvement needed.

1. Samsung mobile does not take any initiative to extricate the mind setup of consumers i. E. Samsung gets hang. Only this issue engulfing samsung share unimaginary.

2. A6+ a8+ looks are not expected from samsung mobile compare to chinese maker. Both models are far away according to looks from two different specific competition models (...9 &...7) particularly. Why samsung mobile not used previous models z4 / omega w design. Which was fantastic in design.

3. Samsung why do not using notch display in 20k to 30k series? I personally think there is some sort of ego problem between both tech giant. But thus nokia was vanished. We are living in the era of globalization. So except any patent we can catch anyones good features.

4. 3gb ram is essential within 10k to compete others. But samsung does not have such models in offline.

5. Samsung currently far away from youth's heart.

6. Samsung mobil's adaption and evolution is very slow compare to chinese one. They are very fast to adapt and response promptly according to market need.

7. Samsung mobile's need to arrange a market survey physically on what does consumers want?

Please forward to rnd team asap.
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Jul 1, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
May 31, 2018
Updated by Balai bhat
Please verify the issue and fix all.As a Samsung lover i want to see Samsung is NO 1 Brand in India as well as UNIVERSE.
Verified Support
May 31, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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