[Resolved] Samsung India — interest charged on purchase of samsung mobile a9 6gb | |||
Dear sir, It is very painful to pay extra interest amount on my purchase of samsung mobile (A9 6gb). When i had bought the mobile on 16/01/19 from samsung samrat vyapaar pvt ltd. Barrackpur, the merchant has told me to get rs. 3000/ cash back on hdfc card and zero interest cost emi for 9 months. But actually i had completed the transaction of rs 33990/ on hdfc crad but the card has charged interest of 14% so that the emi will be rs. 4000/ p. M. For next 9 months. Therefore i'll be paid rs. 2010/ extra as interest. So please take a necessary adjustment to wave my interest amount. Product — mobile, sm-a920f/ds, blue, ins - sno - [protected]. Invoice no — sc906 Member no —[protected] Hope your early response. Thanks Regards Santanu saw [protected] [protected]@ymail.com Was this information helpful? | |||
Feb 28, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 28, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 4 Comments | |||
Comments
Dear Samsung India Electronics Pvt Ltd,
Thanking you for replacing the product on 12/02/2019, now new product working fine. But i have loosed 90+ days of warranty, because from day one am facing the issue. so please consider this and give me 90 days of extended warranty on the same.
regards,
Ramesh Reddy. S
Thanking you for replacing the product on 12/02/2019, now new product working fine. But i have loosed 90+ days of warranty, because from day one am facing the issue. so please consider this and give me 90 days of extended warranty on the same.
regards,
Ramesh Reddy. S
Samsung India Customer Care's response, Feb 22, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Dear Samsung India,
Thanking you for reply and extend warranty for three months. Am appreciated your valuable support.
Regards,
Ramesh Reddy. S
Thanking you for reply and extend warranty for three months. Am appreciated your valuable support.
Regards,
Ramesh Reddy. S
Samsung India Customer Care's response, Feb 28, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd