[Resolved]  Samsung India — Issues with display of samsung a5

Address:110031
Website:Samsung.com

I bought samsung a5 last year in december. I have been using samsung since years now & have always recommended people to use it. But then i have had pathetic experience with almost every samsung phone i used from past few years. Their displays are not easy to handle & break even when you least expect them to. This has happened more than twice with my s4 phone, i had to spend 6.5k each time to get this rectified. Still when i thought to change my phone i went for a7 & a5 both. My a7 had display issues, which i got resolved again paying close to 7k, now this time my a5's display is gone too. Probably this is the last samsung phone i m going to use ever. Thought to escalate it & let you all know about the bad experience i had with you all.
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May 23, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Nov 30, 2016
Updated by Angeliscomingsoon
I got it corrected for another 7k coz there was no other option, then you all charged me an extra 2% coz I paid via debit card. Shameful! You can email me at kaushik.[protected]@gmail.com. Please know, I would never buy samsung phones ever & would neither recommend it to anyone, even though we have been samsung family & frnds for years nw!
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I have samsung galaxy grand max SM-G7202 mobile now i have facing problem about 4G connection when I purchase this mobile in this mobile specifications 4G connection is given but now im insert 4G sim but this mobile is not support for 4G network. How i can solve this problem

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