[Resolved] Samsung India — led complaint

ajay3433

from Mathura, Uttar Pradesh

Address:

Agra, Uttar Pradesh

Sir,
I had baught one 40 inch LED from Army canteen but from the month of purchase it is not working satisfactory & going faulty again & again & till now the condition is that 99 percent hardware of this LED has got changed & the Engg from Samsung continuously changing the hardware of my LED, upto now it got faulty upto Approx 10 times & all the major & Minor hardware had got changed.

Upto now there is no permanent solution of my LED.So kindly this is the request to u to kindly understand the critical of the complaint & provide the pmnt solution.I need refund what i had pay for it & also i had increase 2 years warranty that payment also.

My mob register in complaint is [protected] & [protected]

Add
Purushottam, Krishna colony kailash mode sikandra, Agra UP
in front of SKD school

+1 photos

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Aug 20, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd