[Resolved]  Samsung India — led tv

Address:

560067

Dear sir/madam,

I have purchased samsung tv october 2015 from flipkart.

Our family after exhaustive discussion zeroed in on your brand samsung.

Samsung was surely out of our budget but still we wanted to go with the worlds best.

This was going to be the most expensive purchase ever made by our family (Last being the scooter @ 45000).

We finally purchased the led tv for whopping rs.72000. Last few years of fd was broken to accumulate the money. But we surely expected with huge money and backed by brand samsung our tv would-be long-time member of our family.

But to our shock 3 years the tv screen has few smudges, grey patches at various places. When i contacted service center they are mentioning tv is out of warranty and just even for someone coming and checking has to be on chargeable basis.

I would like to ask,

• does samsung make tv of rs 72000 cost and is not having life beyond 3 years.
• after paying such a huge cost can’t someone come to house and at least check what has happened.
• it must be manufacturing defect, how can otherwise such expensive tv can even work for 3 years.
• since last 7 months i have been asking for technician visit but no one has turned up.

I would request you to please arrange to make someone visit at my house to assess the issues.

Invoice no : # blr_jig_01l[protected]- attached invoice
Samsung 50j5570 126 cm (50) led
Tv
1. [imei/serial no: 0a3p3pcg800502

Regards,

Vikash chandra
Flat no. 413, 4th floor, radiant silver
Bell apartment, sakthy
Layout, sadarmangala main
Road, k. R. Puram hobli, bangalore,
Near skylac arcadia.
Bangalore 560067 karnataka