Samsung India — Led tv not working | |||
As i purchased LED TV model UA46D6000SR for Rs 1.0Lac appox on oct'2012. Now the TV is not working and i had extended warranty thru ResQ and complaint about same to them vide [protected] dt 24.12.2015 and waited for almost a month and they said that the Samsung do not have the part so we would like to compensate it with depreciated value. Can any one throw a TV in 3 years just by telling that part is not available. Than i registered the case with Samsung on [protected] dt 25.01.2016 and they replied that you have pay the service amount and than only we will repair your TV which i agreed to it. and after repeated follow-ups with ResQ and Samsung nothing is resolved and even ResQ has closed the complaint on 12.03.2016 by saying that part is not available with Samsung. Now i donot know what to do. so i'm writing this mail after searching it from google. Hope there will be a resolution to my problem and just not some small amount i have to take from these guys. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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get LCD instead
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