[Resolved]  Samsung India — Manufacturing defects with 230 ltr new, refrigerator which needs immediate replacement.

Dear sir / madam, I am really upset to inform you to get the permanent solution, would like to bring your kind notice that, i have purchased one new 230 lts single door direct cool refrigerator (Samsung rr23k274zdz/230 ltr ref, s/n: 0a6h4zah600901) on 19/10/2016 from your dealer m/s great eastern electronics (M/s great eastern appliances pvt. Ltd.) bagnan, west bengal, vide invoice no bn/sa/1617/06622 dated 19/10/2016, amounting rs. 17, 600/-, which is still under warranty period till date. They have delivered the product on 20/10/2016, after taking delivery i have found there is manufacturing defects as mentioned below. 1. Bulge out on the body, where magnetic strip of the door is seating. Which will cause leakages of inside cooling air in future & will result low cooling and high electricity consumption. 2. There were are waviness in side wall of the refrigerator body. 3. Cracking noise coming from the refrigerator during running condition. On 22/10/2016 service engineer mr santanu manna has visited for attending the complaint and i have shown him those defects. He has taken photographs of the defected areas and told the product will be replaced accordingly. I have written on his job sheet also (Copy enclosed). On 29/04/2017 service engineer mr asit kumar pal has visited for attending the complaint and i have shown him those defects. He has taken photographs of the defected areas and told the product will be replaced accordingly. I have written on his job sheet also (Copy enclosed). Till date i have yet not been received the replacement of same product, for your kind reference please note one of the complaint no – 4229879576 which has been registered to your toll free no, i had called-up total 9 times for this reason and for replacement of the product (Some of the sms copy also enclosed, fyip). I have kept all the cartoon packages and booklet for replacement purpose as it is condition, fyip. Please note, this is purely a manufacturing defects & i need immediate replacement of the same product, kindly arrange accordingly. Thanking you, Rajtilak seth 9433059206 Still it is not resolved. The Manufacturing Defective Refrigerator not been Replaced by Samsung.