[Resolved] Samsung India — Microwave Oven Model MW73 AD-B/XYL | |||
I purchased a M/Oven from Khosla Electronics Pvt. Ltd., Salt Lake, Kolkata 700064 on 19/12/2016 ( biil No. 4422/1617/05659). Engineer from Samsung Servive came for installation; but found the oven body to be badly dented after opening the box. So he returned back without installing it, after informing the Khosla about the condition requiring replacement. No replacement yet. Was this information helpful? | |||
May 23, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 06, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) Verified Support Jan 09, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, | |||
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No proper solving of our issues
Need to come many times in service centre still the problem is as it is ..
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)