[Resolved]  Samsung India — misguidance by dealer

Address:

Singrauli, Madhya Pradesh, 486885

Hi,

This is to inform you that i bought samsung smart tv worth rs. 70, 000/- from samsung smart plaza, waidhan.

At the time of demo t the shop, it was informed to me tht there is bluetooth connectivity with this smart tv however when i brought this smart tv at my home, i found that my bluetooth speaker is not getting connected.
I waited till the demo. Next day when the demo person came for the demo even he tried for the same and informed that he will confirm and get back to me but didn’t turn up.

I again tried reaching the shop and requested to connect the bluetooth however, he turned completely different and told that by mistake he told me that there is bluetooth connectivity but there is no option on this model. I was completely shocked. He asked if i can use n external bluetooth device to which i denied. This is ridiculous to get this kind of miscommunication from such brand like samsung. If you guys need proof, i have call recording s well where the dealer is accepting that he mis-guided me by his mistake.

I would request if you can take the tv back and refund my complete money. Thanks.

Vivek pandey
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