[Resolved] Samsung India — misleading about battery rating

jassikangar

from Chandigarh, Chandigarh

Address:

village Kangar , Teh phull , Distt. Bathinda ,P. o - Salabatpura 151108

Respected sir /madam
I brought samsung a9 last week and the battry rating on box is 3800mah, but when i download phone info app on my mobile it show all the detail related to my mobile like manufacturing date, made and many more. I was shocked when it shows 3720 mah battery. Iam totally confused why it happens with me. I want all the related detail as soon as possible from your end. My contact no [protected] and email id [protected]@gmail.com

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Apr 13, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd