[Resolved] Samsung India — Miss behave by service person mr punit in jalandhar | |||
Hi sir my name is jaswinder singh, main it bussiness me hun pichle 10 saal se, samsung se mera rishta bahut purana hai. Meri nazar me samsung k products first number pe rehte hain... Mere mummy papa jinki age kariban 65-70 hai, wo apne samsung k refrigerator ki ek shelf jalandhar service center (Electronic center, 148/1, udham singh nagar, jalandhar) Me buy karne ke liye gaye the kariban 25 din pehle, wahan mr punit ne unhe 2 parts ka price 1150 rs bataya, aur kaha ki aunty ji hum shelf aur ice trey apke ghar bhej denge aur 500 rs advance le liya, kafi din beet jane k baad bhi koi nahi aya, phone pe bar bar wrong commitments ki gaee, 6-6-17 ko main khud gaadi leke service center gaya, mujhe ab 1150 rs ki bajaye 1444 rs ka bill de diya gaya, main shelf aur trey ghar le k aah gaya, jab maine shelf refrigerator me lagai wo nahi lag paee, aj morning main shelf le kar service center gaya aur mr punit ko bataya k ye nahi lag rahi, unhone wapis lene se saaf inkar kar diya.. Aur ese behave kia jaise main koi begger hun... Mujhe bahot hairangi hui ki samsung company jo ki world me no 1 hai ese logon ko service center diya hua hai jinko coustmer ki koi kadar nahi, main shelf wapis le kar aah gaya hun, ab aap mera solution karen, mera man hai ki main inke khilaf consumer court me bhe complaint karun jo aage se ye kisi costmer k sath esa na kar sake... Regards jaswinder singh Mob [protected] Ph [protected] Was this information helpful? | |||
Jul 14, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 07, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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