[Resolved]  Samsung India — Mobile phone

Address:Faridabad, Haryana, 121005
Website:www.samsung.com

Sir, i purchase my phon at restogi mobail place which is located in jawaher colony opposite gurudwara, n. i. t faridabad, the shopkeeper told me the price of samsung j7 15000 rupees, as mentioned in the bii. my down payment 2578 rupees. after he made 9 emi'1552 rupees. now the total amount submitting the phone for me 16546 rupees. so now i am already submit 9emi's of the phone. but after all this, the massage regarding emi's is also coming from yours home credit company. he said the shopkeeper give a samsung a5 mobail phone. so pls try to understand my problem and solve this as soon. my home loan contract no is [protected].
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Nov 6, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
After going through your concern, it seems that you have purchased this insurance from seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
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