[Resolved]  Samsung India — mobile phone

Address:Dehradun, Uttarakhand, 248001

I have purchased samsung mobile j 7 pro on september 2018. From starting i am facing problem firstly i face problem o heating for that they have replace folder secondly after that problem of battery arise thirdly the no response error occure msg still not resloved the problem of no response after there is network error for that they said they have changed pcb i. E moterboard if the pcb is change then imei should also been changed now there is previous problem also and folder problem also touch is not properly workin g. Visited many time to the samsung service centre hcl services rajpur road dehradun. Every time same engineer check the handset. No proper rsponse. My email id is [protected]@gmail.com and telephone no is [protected]
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Jul 29, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Jun 28, 2018
Updated by Harsh31
Not yet get contacted
Jul 01, 2018
Updated by Harsh31
What is the status of complaint .Yet not resloved
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